Shipping Policy
1. Where we ship
We currently ship within India. [TO CONFIRM: international shipping — available or not, and to which countries.]
2. Dispatch and delivery times
Orders are dispatched within [TO CONFIRM: 2–3] business days of payment confirmation. Delivery within India typically takes [TO CONFIRM: 3–7] business days after dispatch, depending on your location; remote areas may take longer.
3. Tracking
Once your order is dispatched, we share the tracking details with you by email/SMS. You can also follow your order on our Track Your Order page.
4. Delivery issues
If your package is delayed, lost or arrives damaged, email dharakoot@gmail.com with your order number and we will coordinate with the courier and resolve it with you.
5. Address changes
If you need to change the delivery address, contact us as soon as possible. We can usually help if the order has not yet been dispatched.
6. Digital products and services
Memberships are digital and are delivered by email — nothing ships. Experience bookings are services; booking confirmations are sent by email.